Terms & Conditions

Last updated: 8 April 2026

These Terms & Conditions (“Terms”) govern your access to and use of ShopWooo’s website, products, and services (“Services”) operated by ShopWooo (“we”, “our”, “us”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Eligibility and accounts

You must be at least the age of majority in your jurisdiction to use our Services. By using ShopWooo, you represent that you meet this requirement. If you create an account, you are responsible for safeguarding your login credentials and for all activity under your account. You agree to provide accurate, current information and to notify us promptly of any unauthorised use.

Our services

ShopWooo provides tools and features to help you run and grow your e-commerce operations. We may update, suspend, or discontinue parts of the Services with reasonable notice where practicable. Certain features may depend on integrations with third-party platforms (for example, your store or payment provider); those platforms have their own terms, which also apply to you.

Orders, fees, and payment

Where you purchase paid plans or add-ons, fees, billing cycles, and payment methods will be presented at checkout or in your account. You authorise us and our payment partners to charge the payment method you provide. Unless stated otherwise, fees are exclusive of applicable taxes, which you are responsible for where required by law. Failure to pay may result in suspension or termination of access to paid features.

Acceptable use

You agree not to misuse the Services. Without limitation, you must not:

  • Violate any applicable law or regulation
  • Infringe intellectual property or privacy rights of others
  • Transmit malware, spam, or deceptive or harmful content
  • Attempt to probe, scan, or test the vulnerability of our systems without authorisation
  • Interfere with other users’ use of the Services or with our infrastructure
  • Use the Services to sell illegal goods or engage in fraudulent activity

We may investigate and take appropriate action, including suspending or terminating access, if we reasonably believe you have breached this section.

Your content

You retain ownership of content you submit through the Services (“Your Content”). You grant ShopWooo a worldwide, non-exclusive licence to host, use, process, and display Your Content only as needed to operate, improve, and support the Services for you. You represent that you have all rights necessary to grant this licence and that Your Content does not violate these Terms or any third-party rights.

Intellectual property

The Services, including software, branding, logos, and documentation, are owned by ShopWooo or its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are transferred to you. You may not copy, modify, distribute, or create derivative works from our proprietary materials without prior written consent.

Third-party links and services

Our Services may link to or integrate with third-party websites, apps, or APIs. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

Disclaimers

The Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, ShopWooo disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.

Limitation of liability

To the maximum extent permitted by applicable law, ShopWooo and its affiliates, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or business opportunities, arising from your use of the Services. Our aggregate liability for any claim arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amount you paid us for the Services in the twelve (12) months before the claim, or (b) one hundred (100) units of your local currency, except where law does not permit such a cap.

Indemnity

You agree to defend, indemnify, and hold harmless ShopWooo and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from Your Content, your use of the Services, or your breach of these Terms.

Suspension and termination

We may suspend or terminate your access to the Services if you materially breach these Terms, if we are required to do so by law, or if we cease offering the Services. You may stop using the Services at any time. Provisions that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnity) will survive.

Governing law and disputes

These Terms are governed by the laws applicable in your primary place of business or, if you are an individual consumer, the laws of your country of residence, without regard to conflict-of-law principles. You and ShopWooo agree to attempt to resolve disputes in good faith before pursuing formal proceedings. If mandatory consumer protection laws in your jurisdiction give you rights that cannot be waived, those rights remain in effect.

Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms on this page and update the “Last updated” date when we do. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms, except where applicable law requires your explicit consent.

Contact

For questions about these Terms & Conditions, please contact us through the contact options provided on our website (for example, the Contact page).

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